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Returns and exchanges

We have a 15-day return policy to allow you to test your shoes. We want you to be comfortable and happy in those new kicks. This time period begins at the time of delivery.

*Unfortunately we can not accommodate returns or exchanges outside the US. If you are a non-US customer please reach out with any questions regarding fit before completing your purchase. We want to ensure you get the proper size before placing your order. Any purchases delivered outside of the US should be considered final sale.* 

To be eligible for a return, your item must be clean and clear of debris, "Please just don't send back a muddy pair of shoes" and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return or exchange, please contact us at Returns@idiosports.com and provide your order number and size details. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at Returns@idiosports.com 

 


Damages and issues


Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we may evaluate the issue and make it right.


Exceptions / non-returnable items

Unfortunately, we cannot accept returns on purchases shipped outside of the US.

Items purchased from idiosports.com on sale or promotion cannot be returned, but are still eligible for size exchange of the same color. 


Exchanges


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will create an exchange order for you and send you an invoice for shipping on the item. Please note that items are not held upon exchange request. In the event your exchange request is no longer available, we will contact you with alternative options including a refund.


Refunds


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method for the purchase price and receive an email confirmation.

 

Warranty 

The warranty period for Physical Goods purchased from Idio LLC is 60 days from the date of delivery. You can review our complete policy here or contact us warranty@idiosports.com with questions on eligible warranty claims. 

 

**Idio reserves the right to limit returns/exchanges as some exceptions may apply. 

Elijah Bickel - Elijah_bickel

Watch out for EB! Elijah is touring full time and crushing it. He has emaculate form and a well rounded game. One too look out for in the coming seasons.

Abby LaForge - abs.disc

Abby is active in her community as the assistant TD for her Georgia local Ladies clubs. When not playing disc golf she can be found hanging with her cats and watching re-runs of survivor.

Sponsors: Another Round, Discraft Underground, Upper Park, Flippy Disc Golf, and Disc Dyes by Emily

Tyler Schrock - SchrockDG

Tyler is a Software Development Instructor in Seattle. He loves to hike, travel and has a background in distance running. Tyler is taking his game very seriously and has already competed in a few 2023 elite events.

Sponsors: MVP Disc Sports, Circle1Disc Apparel, Mandos Disc Golf Pro Shop

Rebekkah Sidwell - Understablemamabear

Mom of 3 and avid disc golfer. Rebekkah always finds time to compete and push her game.

Sponsors: Zuca, TeeBoxSox, DreamSpace, SewFly Originals

Caden Stucky - CadenGRFX

Caden is a student at Emporia State where he studies graphic design and plays for the college disc golf team. You can find his work on our social media where he has been crushing the IDIO graphic arts.

Jessica Caan - not_legally-blonde

A double threat. Jess works tirelessly as an attorney and also defending her title as this years Dreamspace open Champ.

Sponsors: Dreamspace

Conor McKaig - mckegdiscgolf

Outside of his job with a medical device manufacturing company, Conor is a huge animal lover and takes care of a few of his own. Conor has been stepping up in his local scene by taking on the role of Assistant Tournament Director for a series of events in Rochester New York.

Sponsors: #MillenniumGames, the best disc selection in Rochester, NY

Justice Hahlbeck - discgolfjustice

Justice has a website and growing social media presence. He is also leading the charge in Australian Disc Golf Production.

Sponsors: Disc Connection, TeeBox Sox, Bergs Bags, and Mark Boland disc dyer.

Website

Mitchell Jasper - mjasperdiscgolf

Mitchell works as a multimedia producer for a software company, music producer and content creator. He has already helped put together some campaigns for IDIO.

Sponsors: Upper Park Disc Golf and Disc Golf Bro Tour

Therese Cuevas - theresecuevas_162896

Therese is making a splash in the Southern California disc golf scene. Competing in the Junior devision she just took home first place Advanced Women at the Bert Cotton Memorial.

Sponsors: Innova and Helix Disc Golf

Zach Harrison - Zharry1

Zach is an al around lovable character who specializes in Dog Training, brewing and triathlons.

Sponsors: DiscGod

Julian Quenneville - Julien_Quenneville

Social Studies Teacher by day, and Disc Golfer Also by day. Julian is an active member of his community in more ways than one.

Sponsors: Discmania and Don B Disc Golf

Max Sands - Youtube

Max has a growing social media presence with some catchy reels and engaging YouTube vids. He's also happens to be somewhat of a sneaker head and shoe collector.

Sponsors: ProPull Disc Golf , AGL discs, Flippy disc golf